USRN Process Training Lead

Sagility Philippines B.V Branch is looking for an Officer for USRN-Process Training in Quezon City. The role includes facilitating various training programs and ensuring the quality of agents through sign-off methodologies.

Your responsibilities will include implementing training courses, maintaining training material, and partnering with Operations/Quality Assurance to enhance agent performance. Stay updated on current training issues and contribute to the success of the training team.