Location
singapore
Job Type
Full-time
Posted
June 24, 2026
Job Description
Job Description
We are seeking a passionate Service Design & User Research Specialist to lead user research and service design initiatives.
Why You'll Love Working Here
- Up to S$9,000 + AWS
- Hybrid Work Arrangements
- Government Projects
Responsibilities
- Plan and execute in-depth qualitative research through stakeholder interviews, observational studies, and ethnographic methods to uncover user needs and behavioural insights
- Conduct user research to understand the needs and challenges to make informed design decisions
- Manage stakeholder requirements and incorporate them into the product design
- Develop detailed user journeys and service blueprints that illuminate current-state experiences and future-state opportunities
Requirements
- Min. of 5 years experience in service de...
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