Job Description
Primary Skills: Service Design Expert, Service Blueprinting & Journey Mapping Expert, UX/UI Design Advanced, Systems Thinking Advanced, Research Synthesis & Prototyping Advanced
Duration: 6 Months (Possible Extension or Conversion to FTE)
Contract Type: W2 Only
Location: (#Hybrid) 3 Days Onsite (San Diego or Bay Area, CA preferred; Broader CA candidates considered)
Pay Rate: $65 70/hr on W2 basis
#LP
JOB SUMMARY:
We are seeking a Senior/Staff Service Designer to join our team, supporting high-touch, mid-market service experiences across physical and digital ecosystems. The ideal candidate will lead end-to-end service design initiatives from blueprinting and journey mapping to cross-functional alignment and process optimization ensuring seamless customer onboarding, training, and migration experiences. This role blends design craft, systems thinking, and facilitatio...