UX/UI Designer | Johannesburg

Our client is seeking an intermediate-level UX/UI Designer to join their team. In this role, you will design and enhance the user interface and experience elements of digital products, transforming high-level requirements into attractive, intuitive, and functional interfaces through research, testing, and iteration.

Key Responsibilities:

Design and Conceptualization:

• Collaborate with cross-functional teams to conceptualize products and services, leveraging data to drive innovative design decisions.

Customer Experience Mapping:

• Implement techniques such as voice of the customer initiatives, journey mapping, and qualitative touchpoint analysis to identify and address customer pain points and challenges.
• Advise on strategies to eliminate negative experiences and enhance customer interactions.

Customer Needs/Experience Research:

• Conduct research and dat...