Job Description
Key Responsibilities:
Welcome guests warmly and professionally upon arrival and departure.
Assist guests with vehicle drop-off and collection services.
Safely park and retrieve guest vehicles in a timely manner.
Open vehicle and hotel entrance doors for guests as required.
Assist guests with luggage and provide directions or information about hotel facilities when needed.
Conduct basic vehicle inspections upon receipt and document any existing damage.
Maintain accurate records of vehicle locations and valet tickets.
Ensure all guest vehicles are handled with care and in accordance with hotel procedures.
Manage traffic flow at the hotel entrance and designated parking areas.
Respond promptly and courteously to guest requests and inquiries.
Report any incidents, accidents, or security concerns immediately to management.