Job Description
Key performance area:
1. Contribute to the achievement of profit targets.
Follow up with client when deal is accepted, negotiate on pricing
Ensure understanding of the latest market trends to assist in pricing of vehicles
Ensure appointments are made
Continuously follow up with dealers, sales, and dealer agents to ensure that lead is actioned.
Stay up to date with vehicle brands in the market, and prices on vehicles available in the market.
Ensure leads on Weelee online portal can purchase vehicles then send to Online or Auction teams
2. Ensure world class customer service at all customer interfaces.
Build customer interest in the service and products offered and provide a personalised customer service of the highest level.
Ensure that clients are dealt with in an empathetic, professional, and respectful way.
<...