Job Description
Are you detail-driven with a passion for getting things right first time?
Do you thrive in a fast-paced environment where accuracy and empathy go hand in hand?
Want to make a real difference by helping clients take the first step toward financial recovery?
We're looking for a Verification Advisor to join our Voluntary Arrangements team. In this role, you'll be the crucial link between debt advice and plan activation ensuring every IVA (Individual Voluntary Arrangement) is verified, accurate, and compliant with regulatory standards.
You'll work across multiple channels including phone, email, SMS, and letter to verify client documentation, conduct anti-money laundering checks, and ensure every plan reflects the client's true financial situation. Your work will directly impact client outcomes, helping them move forward with confidence and clarity.
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