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Veterinary Client Service Representative

VCA · Fountain Valley, California, United States

Location
Fountain Valley
Job Type
Full time
Posted
July 02, 2026

Job Description

We are seeking an experienced Client Service Representative to join our team at VCA West Coast Specialty and Emergency Animal Hospital.

At VCA, we take our mission statement - your pet's health is our toppriorityand excellentserviceis our goal - very seriously! With every opportunity, we aim to exceed each pet owner's expectations.

We areseekinga personable, yet highly professional service extraordinaire to join us in delivering our mission to our clients and their pets.

Why we need you:

As the face of VCA, the Client Service Representative (CSR) sets the tone for the practice as we build andmaintaineach customer's trust and confidence in our abilities. The CSR is the pivot around which the hospitaloperatesandis responsible for:

  • Customer service functions including: greeting clients, answering phones and guiding clients and their pets to exam rooms
  • Scheduling and confirming appointments
  • Routing phone calls to the appropriate person/depa...

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