Location
Pune
Job Type
Full-time
Posted
June 06, 2026
Job Description
We are hiring SMEs in Pd M, Machinery Health Monitoring, Vibration Analysis and Asset behavior & performance analytics to further strengthen our support services offerings.
Multiple positions open in Pune, India.
Job Responsibilities: Own and lead all aspects of customer service support for our APM/Pd M Cloud platform to ensure customer success with high ROI. These would include:
Provide support during customer onboarding, initial training, and remote support for project kick-off and new sensor deployments for existing and new customers. Supervise and ensure the correctness of sensor installation and onboarding and completeness of powertrain models. Work with engineering to ensure relevant anomaly detection AI/ML models are appropriately deployed for all monitored assets. Review alerts and alarms raised by the APM/Pd M platform, prepare customer reports, and run customer meetings to review actionable advisories generated by our APM/Pd M platform. Demonstrate ...