Location
city of langley
Job Type
Full-time
Posted
June 19, 2026
Job Description
Join Viessmann as an HVAC Technical Specialist, providing top-tier technical support in Langley, BC. This hybrid role leverages your expertise in HVAC systems to boost customer satisfaction.
As part of Viessmann's team, you will function as a Technical Services Representative dedicated to enhancing customer service across North America. Focusing on both commercial and residential systems, your role will involve troubleshooting and guiding contractors through complex technical challenges. You'll also participate in training initiatives and quality assurance with tools like Salesforce.
Key Responsibilities:
• Deliver exceptional customer service for HVAC solutions
• Log technical support requests in Salesforce CRM
• Troubleshoot issues via phone and email communication
• Guide contractors with expert knowledge through Salesforce/SAP
• Contribute to technical training seminars and webinars
Requirements:
• High School Diploma or GED
• 1+ years in technical sup...
As part of Viessmann's team, you will function as a Technical Services Representative dedicated to enhancing customer service across North America. Focusing on both commercial and residential systems, your role will involve troubleshooting and guiding contractors through complex technical challenges. You'll also participate in training initiatives and quality assurance with tools like Salesforce.
Key Responsibilities:
• Deliver exceptional customer service for HVAC solutions
• Log technical support requests in Salesforce CRM
• Troubleshoot issues via phone and email communication
• Guide contractors with expert knowledge through Salesforce/SAP
• Contribute to technical training seminars and webinars
Requirements:
• High School Diploma or GED
• 1+ years in technical sup...
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