Vietnamese IT Service Desk Specialist

HCLTech is looking for a technical support professional in Kuala Lumpur, Malaysia. The role involves serving as the primary contact for end-users and requires fluency in Vietnamese. Successful candidates will manage troubleshooting processes effectively and maintain high customer satisfaction.

Key responsibilities include analyzing issues, guiding users, and logging interactions. Requirements include a relevant degree and at least 2 years of experience within a call center or service desk environment.