VIP CRM & Retention Strategy Lead

SmartConsulting.net is seeking a VIP Retention Strategy Manager in Kuala Lumpur to lead customer retention strategies and enhance revenue. This role involves managing high-value customer relationships through personalized communication, leveraging AI tools for analysis, and coordinating efforts across various teams.

The ideal candidate has at least 2 years of managerial experience in related fields, preferably within the iGaming industry. Fluent English and Mandarin speakers are strongly encouraged to apply.