VIP Services Lead — Premium Guest Experience & Loyalty

A leading hospitality and gaming firm is seeking a VIP Services Manager to deliver exceptional experiences for high-value casino guests. This strategic role focuses on acquiring and retaining premium players while managing a team and monitoring performance metrics. The ideal candidate should have 6–8 years of experience in casino operations or VIP services, strong leadership, and excellent communication skills. Location: Johannesburg. The role offers a dynamic work environment with a focus on compliance and service excellence.
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