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Visual Keyholder

H&M Group · Santa Clara, California, United States

Location
Santa Clara
Job Type
Full-time
Posted
June 19, 2026

Job Description

Job Description

As the Visual Keyholder, you'll play a pivotal role in curating an excellent customer journey within the store. In this role, you'll have the exciting opportunity to elevate the collection in a way that's both inspiring and commercially savvy, aimed at maximising both indirect and direct customer service while driving sales performance to new heights.

Key Responsibilities

  • Offering customers a high level of service, through styling advice, product knowledge and store experience
  • Analyse selling information and take responsibility for the visual direction of the store
  • Installing window displays
  • Creating inspiring outfits and styling mannequins
  • Merchandising stock on the shop floor
  • Support the sales staff with store operations
  • Set the visual merchandising standard for the store and train other managers and staff
  • Being a COS brand ambassador and providing the best expe...

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