Voice Engineer (Specialist)

Voice Operations Specialists We are seeking a Voice Engineer ( Specialist) to be part of a highly energetic Global Voice operations team. This position requires the candidate must have 1-3 years of relevant experience in voice infrastructure support / management. The candidate must have good verbal and written communication skills; experience in monitoring, operating, implementation support and management of complex Voice infrastructure and be comfortable working in a geographically diverse environment including night shifts if required on rotational basis. MANDATORY CCNP (Voice) and relevant course and working experience RESPONSIBILITIE SThe Voice Engineer will be part of Voice operations team responsible for proactive voice infrastructure management of the Global voice infrastructure which includes Cisco Call Manager, Call Center (Amazon Connect), Voice Recording (Nice), Audio Conferencing (Avaya, Zoom), Unity Voice mail systems, Trader Voice platforms (Unigy, IPC, BT, Hoot and priva...