Voice Infrastructure Lead — Avaya & Genesys (L2/L3)

A staffing solutions company is hiring a Technology Analyst – Voice Infrastructure Specialist (IT Assistant Manager) in Taguig. The role requires hands-on experience with Avaya Aura and Genesys Cloud, proficiency in telephony protocols, and a Bachelor's degree in a related field. Responsibilities include providing support for voice platforms, monitoring infrastructure, and managing incidents. Benefits include HMO for employee and dependents, quarterly bonuses, and career development opportunities.
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