VP Client Service Engineering - First Abu Dhabi Bank - Abu Dhabi, UAE

VP Client Service Engineering

First Abu Dhabi Bank in Abu Dhabi plays a critical leadership role in driving end-to-end transformation of client service operations. Reporting to the Head of Client Service Engineering, this position focuses on reengineering service journeys, improving efficiency through automation, and delivering scalable, risk‑controlled solutions aligned with the bank's strategic objectives.

Job Details

Country: UAE
City: Abu Dhabi
Industry: Banking
Function: Program Management
Salary: 30,000–42,000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full‑time

Key Responsibilities

• Lead the redesign and reimagination of client service journeys to ensure they are client‑centric, efficient, scalable, and risk‑controlled
• Drive end‑to‑end process optimization, automation, and service engineering initiatives across client service functions
• Ensure effective deliv...