VP - Credit Portfolio Manager | Residential Real Estate Servicing Risk – Collections (Hybrid)

Citi holds one of the largest US bank-owned residential real estate portfolios, comprising more than $100 billion in receivables. The **VP, Residential Real Estate Risk – Collections** is a senior risk professional responsible for the strategic direction, governance, and performance oversight of early-stage collections and post charge-off recovery across Citi's owned mortgage and home equity portfolio. This role sits at the intersection of quantitative strategy development and hands-on stakeholder engagement — serving as a key risk partner to sub-servicers, operations, finance, and control functions across US Retail Real Estate.

**Responsibilities**

+ Serve as the primary risk point of contact for third-party sub-servicer collections governance, including strategy alignment, ongoing performance challenge, and escalation of material deficiencies to senior risk leadership.
+ Continuously monitor collections strategy performance and sub-servicer operational adherenc...