VP of Loyalty Operations & Customer Experience

Aldar Properties PJSC is looking for a VP – Customer Operations to scale the end-to-end customer operations strategy for Darna. This role will ensure a high-quality member experience across all touchpoints, driving operational excellence and compliance. Candidates should have 10+ years in customer operations, strong expertise in loyalty programs, and the ability to lead teams effectively. The position offers challenges in a high-growth environment and requires excellent stakeholder management skills.
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