VP Product for Customer Experience at Neo (Winnipeg)

Lead customer growth strategies as the VP Product at Neo in Calgary or Toronto. Oversee product vision, team development, and enhance customer journey from acquisition to retention.

In this senior leadership role, you will drive strategies for customer acquisition, onboarding, and lifecycle marketing. You’ll mentor a team of product managers while collaborating with cross-functional leaders to elevate product execution and quality. This position demands strong execution, accountability for results, and systems thinking to deliver impactful product capabilities.

Responsibilities

• Build and scale growth engines for customer engagement
• Define comprehensive customer experiences across support and trust
• Create a long-term product vision and strategic roadmap
• Mentor and lead a team of high-performing product managers
• Collaborate across engineering, design, and marketing leadership

Requirements

• 8–...