WAITERS AND KITCHEN ASSISTANTS

Responsibilities

• Adhere to all company policies, procedures, and standard operating procedures (SOPs)
• Prepare the dining area for service, ensuring all mise-en-place is completed to standard
• Greet and serve guests in a professional, friendly, and timely manner
• Proactively attend to guest needs and ensure a consistently high level of service
• Prepare in advance for the arrival of individual and group bookings
• Ensure tables are properly set according to company standards, using clean and undamaged items
• Keep waiter stations fully stocked with clean cutlery, napkins, and other necessary items
• Maintain up-to-date knowledge of the menu, including specials and ingredients
• Clear tables promptly, balancing efficiency with ensuring guests do not feel rushed
• Accurately take and process food and beverage orders, ensuring timely delivery and correct billing
• Consistently uphold t...