Warehouse Manager, Scania Distribution Center, Singapore

Your Role

As Warehouse Manager, you will be responsible for the end‑to‑end leadership of our warehouse and customer service teams. You will oversee daily warehouse operations while also managing customer service activities, ensuring seamless coordination between internal teams and the Scania Parts Center (Belgium).

You will play a vital role in developing people, optimizing processes, safeguarding safety standards, and ensuring we deliver the highest level of service to our customers.

Key Responsibilities

• Lead, coach, and inspire both warehouse and customer service teams to reach performance targets and deliver high-quality service.
• Ensure safe, efficient, and compliant warehouse operations.
• Oversee customer order handling, delivery coordination, complaint resolution, and service follow‑up.
• Monitor key KPIs related to logistics performance, customer satisfaction, and team output; drive improvement initiatives...