Job Description
The Warranty Engineer will act as the main point of contact for internal and external stakeholders regarding warranty issues.They will support the following processes aligned with business goals:- Facilitate and monitor warranty return activity and communicate the results to the customer in a timely manner.
- Engage with cross functional teams to identify root cause and corrective actions using quality problem solving tools resulting in decreased costs and increased customer satisfaction.General Responsibilities- Analyze, solve and control production quality problems on time to meet the customer requirements- In charge of Measurement System Analysis and Statistical Process Control for key processes- Ensure a smooth and timely launch of new and changed products- Coordinates customer returns and uses Sensata tools to provide frequent status updates to affected customers- Work effectively with test, design, product and planning engineers, regional quality engineers, regional planne...