Warranty Officer

Company :

Hastings Deering (Australia) Ltd

Location: Choose your base—Brisbane, Mackay, Townsville, Rockhampton or Darwin

Type: Permanent, Full-Time | Monday to Friday

What you’ll be doing

Hastings Deering is on the hunt for a detail-driven, process-savvy Warranty Officer who is ready to take ownership and make a real impact. This is a permanent, full-time (Monday to Friday) opportunity based out of our office.

As a key link between our service departments and major manufactures like Caterpillar, the key responsibilities of this role will include:

• Prepare and submit warranty claims for parts & equipment we sell and service

• Interpret warranty guidelines accurately to protect our company’s interests

• Manage goodwill claims and liaise with Caterpillar service representatives

• Navigate manufacturer processes with precision and professionalism