Website Support Specialist - Night Shift

Pronto Marketing · Bangkok, Bangkok, Thailand

Location

Bangkok

Job Type

Full-time

Posted

June 19, 2026

Job Description

Job Description 
The WordPress Support Specialist is responsible for providing top-notch support for our clients' WordPress websites. This includes troubleshooting technical issues, handling site updates, and assisting with site management on the Elementor platform and other WordPress builders. As a critical part of our 24/7 support team, the specialist should be customer-focused, have excellent problem-solving skills, and be able to work under pressure.
Responsibilities and Duties:
Provide basic WordPress support which involves troubleshooting errors and helping clients set up features on their site via email, chat and calls, resolving issues related to their WordPress sites.
Conduct regular site updates and maintenance on the Elementor platform and other WordPress builders.
Troubleshoot and resolve issues related to WordPress themes, plugins, and core updates.
Work closely with the development team to handle more...
        

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