Welcome Services Representative

*_JOB DETAILS_*
*Department:*Welcome Services
*FTE:*0.70 (56 hours per pay period)
*Work Hours:*11:30 AM - 8:00 PM
*Shift(s):*Days/Evenings/Every Other Weekend
*Shift Length:*8 hours
*Location:*In-Person
*Purpose of this position:*Using excellent customer service skills, works independently and as a team to welcome and assist patients, families, and visitors entering the medical center. Provides accurate and timely information in person or over the phone to patients and family/visitors and staff. Requires considerable knowledge, experience, judgment, emotional intelligence, and ability to problem solve and communicate effectively with patients, visitors, vendors, and staff. Being the first and last point of contact, helps create an atmosphere in the medical center that is efficient, calm, caring, and supportive of the Centered Around You guiding principles for patient- family-centered care
*_RESPONSIBILITIES_*
* Provides accurate and timely information in p...