Wellness Education & Customer Success Specialist

Job Overview

As a Wellness Education & Customer Success Specialist, you will play a key role in elevating Technogym’s brand experience through impactful education, customer engagement, training excellence, and relationship management. You will work closely with internal teams, partners, trainers, and customers to drive product adoption, customer satisfaction, and long-term engagement with Technogym’s wellness ecosystem.

This role combines elements of wellness education, customer success, account support, coaching, community engagement, and event coordination. You will empower internal teams, B2B partners, and end consumers with in-depth product knowledge and training support, while also building strong customer relationships and a network of certified personal trainers and wellness advocates.

You will serve as a key point of contact in ensuring customers receive a seamless experience throughout their journey — from onboarding and training to ongoing enga...