Wellness Intake Specialist & Care Coordinator

We are seeking a compassionate and relationship-driven Wellness Intake Specialist & Care Coordinator to serve as the first point of contact for prospective patients.

This role is ideal for someone who genuinely enjoys helping others, builds trust naturally over the phone, and is confident guiding individuals through one of the most important decisions they can make—taking the first step toward improving their mental health.

Many of the people you'll speak with may feel anxious, overwhelmed, or uncertain about starting therapy. Your ability to create a warm, supportive, and reassuring experience while confidently helping them move forward is what will make you successful in this role.

While healthcare knowledge is helpful, we are primarily looking for someone with exceptional emotional intelligence, consultative communication skills, and a genuine interest in mental health and wellness.

Responsibilities

• Serve as the first ...