Location
cape town
Job Type
Full-time
Posted
June 16, 2026
Job Description
WFO Consultant
Department: Delivery
Employment Type: Full Time
Location: Cape Town
Reporting To: Davie Erskine Description
Act as consultative lead in Sabio WFO deployments – providing functional system expertise which supports the operational goals of our customers, ensuring they are enabled to fully exploit the benefits of the technology. This may take the form of a stand‑alone or integrated engagement covering the following types of activities:
Functional and operational design, implementation and configuration. Functional design documentation creation and ownership. Solution testing to include functional system testing, E2 E Testing, integration testing and UAT support. Analysis and benchmarking of solution performance. Customer training and knowledge transfer sessions.Proactive management of customer relationships – providing assistance and guidance to improve their WFO operations.
Key Responsibilities End to end operational d...