Wfs outbound agent ( telesales) x3

WFS Outbound Agent ( Telesales) x3

Cape Town, South Africa | Posted on 05/14/2026

Woolworths Financial Services, or WFS as it is better known, is a joint venture with Absa Bank that supports the Woolworths retail business by providing in-store credit in the form of the Woolworths Store Card and offering value‑added services including credit cards, personal loans, short‑term insurance, and life insurance linked to other products.

Main Purpose

To contribute to the achievement of WFS targets by maximizing sales through the outbound channel in alignment with WFS policies, procedures and standards.

Key Responsibilities Prospecting financial products to existing and new business customers Marketing (Outbound calls) Achieving sales targets and metrics Providing customer service Ensuring compliance Key Competencies Functional Competencies Call Centre Task Knowledge of Telephony Sales Management Product Knowledge (Financial Services or Banking Products) Knowledge of L...