Wintel & Citrix Systems Engineer (Hybrid)

AstraZeneca seeks a Technical Support Engineer for a hybrid role in Guadalajara, Mexico. You will be responsible for monitoring alerts, handling service requests, and diagnosing incidents related to end-user issues. Strong knowledge of cloud solutions and experience with tools like ServiceNow ITSM and VMware are essential.

The role demands excellent English communication skills and the ability to manage incident queues effectively. This position promotes growth in a collaborative environment.