Workforce and Reporting Manager

BlueCross BlueShield of South Carolina · Columbia, South Carolina, United States

Location

Columbia

Job Type

Full time

Posted

July 03, 2026

Job Description

 
  Description 

  Position Purpose: 
 This position is responsible for leading and managing all projects for a division or department to include defining, developing, and providing information to
 drive the decision-making process. Coordinates the strategic planning of assigned area, including supervising staff assigned to projects.
  Logistics: 
 This position is full-time (40 hours/week) Monday – Friday in a typical office environment with flexible hours between 8:00 AM EST - 6:00 PM EST. Overtime and weekends maybe required for business needs. This role is located at 17 Technology Circle in Columbia, SC. 
  What You'll Do: 
 Organizes and manages customer service staff and/or customer service teams for a line of business or department. Assigns work to associates within the team(s). Assists staff by providing guidance and assistance with questions and problems encountered. Handles escalated ...
        

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