Workplace Experience Coordinator (Hotel or Airline Industry Experience)

Workplace Experience Coordinator (Hotel or Airline Industry Experience) - Petaling Jaya, Malaysia

As a CBRE Workplace Experience Coordinator, you will be responsible for delivering a world‑class customer service experience to employees and guests of a designated building.

What You’ll Do

• First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols.
• Make a memorable first impression by answering the telephone in a professional manner. Create presentations and speak to various‑sized groups.
• Arrange and confirm recreational, dining, and business activities on behalf of the requestor.
• Manage janitorial or maintenance work orders as needed. Coordinate and execute workplace services including mail, office supply services, and onboarding.
• Acknowledge inquiries or complaints from employees, guests, and co...