Workplace Experience Director

About the role: Regional Platform Leadership Serve as the Workplace Experience Platform leader and subject matter expert for the Asia Pacific region. Drive adoption, consistency, and maturity of the Workplace Experience platform across APAC while respecting local market nuances, labor models, and cultural expectations. Act as a trusted regional advisor to both internal leadership and senior client stakeholders
Client Experience & Program Delivery Partner with Account Management, Facilities Management, and Solutioning teams to design and implement client specific Workplace Experience programs that elevate employee experience and operational excellence. Leverage global best practices to help customize client playbooks, defining roles, responsibilities, service standards, and ways of working for onsite Workplace Experience teams. Ensure deep understanding of client Statements of Work (SOWs), contractual obligations, and service KPIs to consistently meet and exceed client expectations. ...