Location
drammen
Job Type
Full-time
Posted
July 03, 2026

Job Description

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**Would you like to lead the Service Desk in Atea's Managed Service?**:
Would you like to lead the Service Desk in Atea's Managed Service, responsible for managing and developing the service experience for Atea's customers? We are seeking a Business Unit Manager Service Desk for Norway. AMS's headquarters is located in Drammen.
Atea Managed Services are experts in IT operations. Whether customers want to outsource parts or all their IT operations, Atea is their preferred operations partner.
**Your primary tasks**
You will be responsible for a Service Desk with 90 people, of which 6 are Team Leads, and you have 9 Managers reporting directly to you, handling IT-related inquiries and problem-solving for Norwegian customers.
Your primary area of work is to lead the development and operation of the Service Desk, and in collaboration with the rest of Atea, achieve set goals and strategies. Furthermore, you will be involved in tenders and participate in customer...

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