Write-off at Bank of Africa Kenya Limited

Confidential · Kenya, Kenya, Kenya

Location

Kenya

Job Type

Full-Time

Posted

July 01, 2026

Job Description

Job Description
BANK OF AFRICA – KENYA LIMITED (BOA-KENYA) is a commercial bank providing banking services to corporate, SME and retail clientele.

Manager: Write-off
Responsibility Summary:
Management of the collection and litigation allocated portfolio.

Customer satisfaction; ensure timely resolution of client complaints and proposals adhering to agreed turnaround times.

Ensure procedures are laid down when dealing with clients and stakeholders while representing the bank.

Adherence to documented recovery processes and procedures; maintaining and updating physical and digital files regularly.
Academic & Professional Qualifications:
Bachelor’s degree in Business, or related field.

6 years of banking experience especially in credit, PQM, Recoveries.

Good understanding in credit policies and guidelines, Banking Act, IFRS and other releva...
        

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