Job Description
Overview
Alabang (96050), Philippines, Muntinlupa City, National Capital Region (Manila)WSS Process CoordinatorSummary:
To support Capital One Philippines and US Card internal sites in managing various administrative duties in the Workforce Management Scheduling system ensuring accuracy in associates’ schedules and in execution of scheduling and absence management solutions.
General Responsibilities:
Administrative responsibilities
Plots pre-planned off phone activities in the Workforce Management Scheduling system for Capital One Philippines and US Card internal domestic sites to make these information schedules available to the Scheduling and Operations team
Administers corrections on associate’s schedules based on Fair Labor Standards Act (FLSA) exception report by regularly checking incoming FLSA schedule correction request from various sources through the Workforce mailbox
Au...